General Terms and Conditions
Kaskade is a bilingual magazine, published in German and English. All articles appear in both languages. However, announcements of forthcoming events, book reviews and classified advertisements may appear in only one language.
The magazine appears quarterly: in January, April, July and October.
Prices
A year’s subscription, including postage within Europe and VAT (currently 7%) costs € 20.
For subscribers outside Europe, a year’s subscription costs € 24, including postage.
Prices for individual issues are as shown in each case. The prices shown include VAT, but do not include postage.
How to order
The subscription can begin at any time and is valid for 4 issues. The invoice is presented with the first issue of the subscription ordered. Subsequent issues will be delivered subject to receipt of payment. The contract shall be deemed to come into force at the moment when the order is received.
Individual issues and back copies will only be delivered if still available and only after payment has been received. A customer requesting individual issues and back copies will receive a price quotation for the issues requested, if available. The contract shall be deemed to come into force at the moment when the customer places an order on the basis of the price quotation. Upon receipt of payment, the magazines that have been ordered will be dispatched.
Contracting party
For orders of Kaskade, the contracting party is Keast, Keast GbR, Schönbergstr. 92, 65199 Wiesbaden, Germany, tel.: +49 611 9465142, fax: +49 611 9465143, e-mail: kaskade(at)kaskade.de
Cancellation
A subscription order may be cancelled by submitting notice of cancellation in writing (including by e-mail) to the contracting party specified above within two weeks following the date on which the order was placed.
Orders of individual issues may be cancelled by submitting notice of cancellation in writing (including by e-mail) within two weeks following receipt of the invoice.
Termination
Notice of termination may be given at any time and shall take effect as of the end of the current subscription period, even if an invoice for the next subscription period has already been received.
In the case of terminated subscriptions paid for by direct debit, the subscription may be terminated even after the amount due for the next subscription period has been debited, provided that none of the issues covered by the new subscription has been delivered. In this case, the amount debited will be re-credited to the same account.
Methods of payment
Germany:
- Direct debit
- Transfer to our account (please remember to state the subscriber’s name or customer ID number!)
- Cash in a well-sealed envelope
Europe:
- Transfer to our account (please remember to state the subscriber’s name or customer ID number!)
- Cash in a well-sealed envelope
- MasterCard, VISA card
Outside Europe:
- Cash in a well-sealed envelope
- MasterCard, VISA card
Bank account information:
Postbank Frankfurt, Postfach, 60290 Frankfurt
Account no.: 554145609
German sort code (BLZ): 500 100 60
BIC: PBNKDEFF
IBAN: DE46 5001 0060 0554 1456 09
Delivery
In general, orders will be dispatched by post within 14 days following receipt of the order. Deliveries outside Germany can take up to 3 weeks.
If you require faster delivery of individual issues, please indicate this in an e-mail.
Defects or damage
If a magazine is damaged in transit, it will be replaced free of charge. Written notification of the damage must reach us within 4 weeks following delivery.
Change of address
To ensure that the magazine can be delivered correctly, subscribers are obliged to inform us in good time of any change of address (see online form in the section reserved for registered subscribers). Forwarding arrangements with your post office often do not apply to magazines! If the magazine fails to reach a subscriber due to a change of address, we may deliver a replacement copy to the new address free of charge, but only of the current issue.
